RefractSurvey Surveys
A survey is a set of questions you want answered — a playtest form, a post-launch feedback survey, whatever you need real answers on. Every survey lives inside a project and is made up of one or more groups of questions.
Creating a survey
From a project's Surveys page, click New Survey. You can start completely from scratch, or pre-load all the groups and questions from a saved template — handy if you run the same kind of survey (like a Steam playtest feedback form) over and over.
Draft, Active, and Closed
A survey moves through three statuses:
- Draft — still being built. You can freely add, edit, and reorder groups and questions.
- Active — published and taking responses. Once a survey is active, its questions are locked so that a respondent partway through doesn't end up answering a form that's changed underneath them.
- Closed — no longer accepting responses, but everything already collected stays put. You can reopen a closed survey later if you want to collect more.
If you publish a survey before generating any access codes, RefractSurvey notices and takes you straight to the Codes page with a reminder, rather than leaving you on the builder with a published survey nobody can actually take.
Previewing before you publish
Any survey can be interactively clicked through exactly as a respondent would see it, without it counting as a real response — see the Preview button on the survey's builder page. This is the best way to sanity-check pagination, required questions, and formatting before you publish.
Finishing touches
A survey can have its own custom thank-you message, shown after a respondent finishes. Edit it from the survey's details page.
Deleting a survey
Deleting a real survey is permanent (unlike templates, which are only ever soft-deleted). If you might want the data later, consider closing it instead, or exporting a backup first.